TERMS & CONDITIONS

Terms & Conditions

Welcome to MERCHENTUS INDIA. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

🛒 General Information

This website is operated by MERCHENTUS INDIA EXIM INTERNATIONAL LLP. Throughout the site, the terms “we”, “us” and “our” refer to MERCHENTUS INDIA.

📦 Products & Pricing

All products listed on our website are subject to availability. We reserve the right to modify or discontinue any product without prior notice.

Prices for our products are subject to change without notice. We strive to ensure accurate pricing, but errors may occur.

💳 Payment Terms

We accept prepaid payments only. Cash on Delivery (COD) is not available.

All payments are processed securely through trusted payment gateways.

🚚 Shipping

Orders are processed and shipped as per our Shipping Policy. Delivery timelines are estimates and may vary depending on location and external factors.

🚫 No Return Policy

We do not accept returns once products are delivered. However, in case of damaged or defective products, customers must notify us within 48 hours with proof.

❌ Order Cancellation

Orders can be cancelled within 24 hours of placing the order. Once shipped, orders cannot be cancelled.

⚠️ User Responsibilities

You agree to provide accurate and complete information while placing orders. Any misuse of the website or fraudulent activity may result in termination of access.

🔐 Intellectual Property

All content on this website including images, logos, text, and designs are the property of MERCHENTUS INDIA and may not be used without permission.

⚖️ Limitation of Liability

We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

📜 Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Kolkata, West Bengal.

📞 Contact Information

If you have any questions about these Terms & Conditions, you may contact us:

Note: By using our website and placing an order, you agree to these Terms & Conditions.