SHIPPING POLICY

Shipping Policy

Thank you for shopping with MERCHENTUS INDIA. We are committed to delivering your orders in a timely and secure manner across India.

🚚 Shipping Coverage

We currently ship across all major locations in India. International shipping may be available on request.

⏱️ Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on Sundays or public holidays.

📦 Delivery Time

Once shipped, orders are typically delivered within:

  • 3–7 business days for metro cities
  • 5–10 business days for other locations

Delivery timelines may vary depending on your location and courier partner availability.

💰 Shipping Charges

Shipping charges, if applicable, are calculated at checkout and displayed clearly before payment.

We may offer free shipping on select products or promotional offers.

📲 Order Tracking

Once your order is shipped, you will receive a tracking ID via email or SMS to track your shipment in real-time.

❗ Delivery Delays

While we strive to deliver on time, delays may occur due to unforeseen circumstances such as weather conditions, courier delays, or high demand periods.

📍 Incorrect Address

Please ensure that your shipping address is accurate. We are not responsible for delays or failed deliveries due to incorrect or incomplete address details.

💳 Payment Policy

We operate on a prepaid-only model. Cash on Delivery (COD) is not available.

📞 Contact Us

If you have any questions regarding shipping, feel free to contact us:

Note: By placing an order, you agree to the terms of this Shipping Policy.